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Researchers: Helge Hoel, Sabir I. Giga and Brian Faragher, University of Manchester
Funder: British Occupational Health Research Foundation
Date: Completed 2006

Aims:
Two-fold: 1) to devise and test the appropriateness as well as effectiveness of a risk assessment tool, and 2) to develop, implement and evaluate three different bullying intervention programmes. These programmes focussed on training in three different areas: policy communication, stress management and negative behaviour awareness. These programmes focussed on training in three different areas: policy communication, stress management and negative behaviour awareness.

Design: The research consisted of two stages

  1. Developing interventions to reduce bullying via a literature review, focus groups and survey data
  2. Evaluating the interventions using a cluster randomised trial design.

It was based in five public sector organisations:

  1. A Civil Service Department (London and North England)
  2. NHS Mental Health Trust (South England)
  3. Acute NHS Trust (North England)
  4. Acute NHS Trust (South England)
  5. Police Force (South England)

The research involved the production of a Bullying Risk Assessment Tool (BRAT) and development and evaluation of three different bullying intervention programmes. Stress management and negative behaviour awareness training delivered by a professional trainer as three-hour training sessions and training in bullying policy communication carried out over a thirty- minute session. The training programmes were carried out in different combinations in all five organisations over a six month period and involved approximately 150 participants in total. Pre and post intervention data were obtained by means of a questionnaire comprising of a variety of instruments to measure negative behaviour and experiences and consequences of bullying. This was supplemented with data from post intervention focus groups and information from the trainer as well as training participants.

Outputs: Hoel, H., Giga, S.I. and Faragher, B. (2006) Destructive Interpersonal Conflict in the Workplace: The Effectiveness of Management Interventions, The University of Manchester.